Support Center: - Articles

  1. Forget password

    Go to your Velop client page URL (ie. https://rdn.velop.org) Click on the Log In tab in the top right Click on Forgot Password Enter your...
    Created by System, Mar 19, 2018
  2. Accessing Your Sections

    Once logged in, Hover over your name in the top right side Click on Your Sections to view all the classes and courses you are in You will see the...
    Created by System, Mar 20, 2018
  3. Edit your Profile/Change your password

    Once you are logged in, hover over your name in the upper left corner Click on Preferences and you can edit your email, password, picture, and all...
    Created by System, Mar 20, 2018
  4. Adding an Avatar

    An avatar is an image of you that others can see on the system. Scan over your name on the top left to access your Your Profile Page  Click on...
    Created by System, Apr 28, 2015
  5. How do I join a web conference?

    Go to Your section web conference page Click Join Meeting to join a meeting. A zoom meeting should pop up with your name, click join. You may need...
    Created by System, Mar 20, 2018
  6. Can I join more than one meeting?

    No, sorry, you can only join one meeting at a time. If you are in a meeting it will show as "Go to Meeting"
    Created by System, Mar 20, 2018
  7. Mirrored Discussions

    You may see discussions in multiple locations in your class. These discussions are mirrored; whatever you or others post will appear in the same...
    Created by System, May 7, 2015
  8. Participating in Discussions

    The "Watch Discussion" option allows you to be notified if someone has responded on a discussion. By selecting "watch discussion" on any given...
    Created by System, Jul 23, 2015
  9. Setting Your Preferences and Profile

    Mouse over your name in the top left corner to see your profile drop down  Click Preferences  Edit your profile and preferences, and use the...
    Created by System, Jul 23, 2015
  10. Can I hide my Online Status?

    Yes! You don't have to let the world know you're online. Hover over your name in the top left corner and uncheck the "Show online status"...
    Created by System, May 7, 2015
  11. What is my Bookshelf for?

    ​Watch the video or read the instructions below.  User FAQ - Bookshelf from Tim Krauss on Vimeo. Your Bookshelf is a digital "bookshelf" to store...
    Created by System, Jul 23, 2015
  12. Export Calendar Events to iCal

    Keep track of your events and manage your time by exporting events from the Calendar system directly to your calendar system!  Simply click on the...
    Created by System, Nov 19, 2014
  13. How to Navigate the New Template

    Your site has received an upgrade! Visually and functionally, you will see difference in your sections. But don't fret the changes. They were...
    Created by System, Apr 21, 2015