If you find that an Articulate Storyline is missing backgrounds, characters or buttons, or is not moving forward as you created it too, or that whole pages are missing once it is in your section, it can be fixed. 

1. Open Articulate Storyline on your PC or on your Mac using Parallels
2. Import the Storyline file from your computer (all slides)
3. Publish again your Storyline
4. Follow the same instructions to Upload your Articulate as an assignment

By importing your existing Storyline file, Articulate strips it of any corruptions that were causing errors in your section. Re-publishing and uploading fixes the errors. If you follow these instructions and still have difficulties, please contact support.